Regulatory Reporting


RR Outsourcing Services

Cedacri Group offers an outsourcing service in SAAS mode:

  • usable directly by the administrative user through a web browser
  • the oasi suite includes all BCE/EBA/BANKIT regulatory requirements, continuously updated in line with Regulatory Reporting developments
  • the technological infrastructure is available 7 days, 24 hours
  • the infrastructure is managed according to strict criteria of business continuity (*)
  • redundant back end services that guarantee high reliability
  • all applications have a complete back-up and disaster recovery system (*)
  • two-way file transfer between client and Cedacri Group through a dedicated line
  • secure connection via web browser to service portal
  • continuous monitoring of publications on service portal
  • all data managed within the context of the service is stored in accordance with legal requirements (*) and can be easily recovered and reused thanks to the characteristics of the technological infrastructure
  • timely profiling of allowed actions and possibility for integration of profiling with customer single sign-ons
  • dedicated support in terms of technical, operational and regulatory assistance
  • help desk support with use of a specific trouble ticketing tool for monitoring (SLA and KPI) (*)
  • continuous monitoring of BCE/EBA/BANKIT compliance
  • maintenance and Assistance
  • facility management and application management services

(*) IN COMPLIANCE WITH LEGISLATION (CIRCULARS 285 AND 288)

Each unit is characterised by technical/functional type activities, which when performed in a coordinated manner allow efficient governance and use of the SERVICE.

 

Service Desk

The Service Desk provides support to ensure the proper operation of the outsourcing SERVICE.
It oversees certain checks and ensures the outcomes are correct. It acts as an interface to manage the entire procedure for any requests through ticketing tools.

 

Maintenance and Assistance

This component of the SERVICE deals with the resolution of faults, Routine Maintenance and Evolutive/Special Maintenance. It performs release tests in case of updates and governs the process for new releases in production further to a user acceptance test (uat) by the Client. It operates in collaboration with the Continuous Compliance Monitoring unit during all stages of evolution.

 

Facility Management

The SERVICE component that guarantees the management, monitoring, eventual procurement and if necessary, consolidation for infrastructures necessary to provide the SERVICE. The entire System and Network Management component is monitored both continuously and following events/expiry dates for all systems involved.

 

SERVICE monitoring

Represents the unit in charge of monitoring performance, establishing metrics, systematically collecting data both to measure service levels and performance indicators but also to check any areas for improvement or review of the SLAs and KPIs, so as to direct continuous improvement.

 

Continuous Regulatory Compliance Monitoring

The complementary Continuous Regulatory Compliance Monitoring service involves a series of control and monitoring activities with the aim of periodically evaluating the general level of compliance, any GAPs that may have emerged and improvement actions to adopt. This SERVICE component oversees all stages of the evolution of new releases and customisations, working in close collaboration with the primary actors. In this environment, clients are provided with a dedicated Regulatory Alert service, which constantly reports on the evolution of regulations.