Channels

Solutions for multichannel management and digital experience.

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Governance of the banking information system

Cedacri provides integrated platforms for managing all digital banking channels — Internet Banking, Mobile Banking, Branch, and CRM.
Our solutions ensure a consistent, secure, and customizable user experience, supporting a seamless relationship between banks and their customers across every point of contact.

With advanced mobile and web interfaces, Cedacri helps financial institutions drive digital transformation, simplify operations, and enhance customer experience.

Governance of the banking information system

Branch Platform

Offers all the benefits of advanced integration between traditional teller operations, back office, and CRM applications. Helps banks to organize and monitor the activities of its own sales network. Reduces operational risks, and simplifies and increases

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Campaign Management

Helps banks increase the effectiveness of their sales actions to individual clients, or to specific customer segments, through multistep, multiwave, and multichannel campaigns. Supports the development and automation of proactive campaigns

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Customer Data Management

An advanced solution for enhancing the value extraction from customer data. It consists a series of integrated products that improve the effectiveness of real-time commercial actions through digital channels.

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Interbank Corporate Banking

Manages Interbanking Corporate Banking products (CBI, CBI2, and access to online information) and the bank’s distinctive products and value-added services. Improves integration and efficiency of the bank’s internal processes.

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Internet Banking

Covers all banking and online trading functions from the most basic to the most advanced, revenue and expense control functions, and more advanced natural language processing and balance aggregation functions.

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Mobile Banking

Covers all online banking and trading functions in an isofunctional way compared to the desktop version providing the latest technological evolution to customers.

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Product Sales

Creates custom commercial offers to suit the customer. Increases the probability of realizing new sales through guided processes that prevent operational errors.

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Remote Selling

Offers bank’s customers and prospects the opportunity to purchase banking and financial products remotely, even on mobile devices, in totally digital, and end-to-end mode.

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Discover how to optimize your digital customer experience

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